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The first step in controlling printing and imaging TCO is to determine the TCO of your agency's current imaging environment. To help you do that, HP has prepared this handy questionnaire, which poses targeted questions for each of the cost categories that contribute to printing and imaging TCO, including:<br> Hardware<br> Software<br> Consumables<br> Network Management & Administration<br> Infrastructure<br> End-user Operations/Lack of Availability<br> Maintenance & Support<br>By carefully considering each of the category-specific questions posed in this short paper, you'll gain a better understanding of where your agency's printing and imaging budget is going and, more importantly, where future savings may be possible.
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