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Lutheran Medical Center is a 476-bed primary-care hospital serving the ethnically and economically diverse Bay Ridge, Park Slope, Sunset Park and adjacent communities of southwest Brooklyn, N.Y. In an environment where time is of the essence and accuracy crucial, even one wayward prescription could mean a potential delay. At an institution renowned for delivering top-quality patient care, this approach was not acceptable. A better method was needed. Working with Lexmark's healthcare applications consulting team, Lutheran Medical Center replaced the separate fax machines and printers at each nursing station with a single Lexmark multifunction device that prints, copies, scans and faxes.
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